We're here to help!

The Help assistance chat team is available Monday - Friday from 9am - 5pm UTC +7. Saturday & Sunday we're typically on the bike but we'll answer all requests as soon as we are back in the office on the next business day.

We will do our best to respond as soon as possible, typical response time is within 24 hours.

Please check out our FAQ for quick insights on setup, features and troubleshooting.

Need an exchange/refund? Submit your request here

Thank you and we look forward to connecting with you soon!